I’m an Associate Product Design Director at Ramsey Solutions, where I blend hands-on design with people-focused leadership to drive team success. With over 24 years of experience as a web pioneer, I bring expertise in Usability, Accessibility, UX Research, strategy, UI Design, and Interaction Design.
At Ramsey, I collaborate with an incredible team to craft seamless, user-centered experiences. My role allows me to mentor others, manage team operations, and implement strategies that build trust and influence—empowering our team to achieve impactful results together.
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<aside> 🎯 PURPOSE STATEMENT
I was created to use my talents of discernment, logic, and compassion to perform my passions of advising, advocating, teaching, to accomplish my mission of influence by producing changes and progress.
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Associate Product Design Director | Ramsey Solutions **May 2023 - present
Align and advance the user experience for third-party customers as a player-coach, owning high-value research and design within a product squad while leading product designers to grow.
Design Lead | Ramsey Solutions **May 2022 - May 2023
Align and advance the user experience for third-party customers as a player-coach, owning high-value research and design within a product squad while leading product designers to grow.
<aside> <img src="/icons/chat-user_purple.svg" alt="/icons/chat-user_purple.svg" width="40px" /> Kristy is one of those hard to find gems when it comes to web design and development. She is both wonderfully creative and technically gifted, which is a hard combination to find! Kristy is also a team member you can count on to get the job done and get it done fast. She is one of the most dependable and trustworthy people you will ever meet! I would highly recommend Kristy Sullivan to anyone!
— Tiffany Rau, Senior Graphic Design & Print Production Specialist
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<aside> <img src="/icons/chat-user_purple.svg" alt="/icons/chat-user_purple.svg" width="40px" /> Kristy also excels at being able to put herself in the mindset of a "typical" user. This allows her to step away from our projects and get very close to experiencing them as a new user would experience them. This has quickly boosted her to the top of the list of people I turn to when I need some testing done and I need some quality feedback. And since she is so familiar with the code, if she sees something that is not quite right, and I just happen to be off that day, she has no problem jumping in and editing my code to make it even better.
It has been a true pleasure to work with Kristy. She has a wonderful demeanor while at the same time being able to stand her ground on issues that would affect our products. I truly appreciate all that she does.
— James Looney, Software Engineering Manager at DaVinci Education, Inc.
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I often come up with my best ideas in the shower. Sometimes I wish I had a whiteboard in there with me. I jokingly refer to these inspiring ideas as “Showers of Wisdom.”
My passions are helping people grow into their best self while advocating for user experience (UX).
At Ramsey Solutions, a typical workday involves collaborating with a cross-functional team that includes amazing engineers and other members of my product team.
During weekends, I spend time with my husband and chase around my granddaughter, Willow. Additionally, my husband and I mentor student leaders and assist with the college ministry at our church.
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